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Refund and Shipping Policy


Thanks for believing and trusting in Naam
If you are not entirely satisfied with your purchase, we're here to help.

Refund Policy
 All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. 

Shipping Zones and Rates
West Malaysia / Peninsular will be benefiting a free delivery services

East Malaysia customers will be benefiting a half price delivery services of RM5 for their first (1) Kg with subsequent 0.5 Kg will be charged RM3. However, customers may enjoy a free delivery when order total amount equal or above RM100.

Reshipping
 In event of your parcel is return back to us for failed delivery attempts; you will be responsible for paying for your own reshipping costs. Shipping costs are non-refundable.

Contact Us
 If you have any questions, please don't hesitate to contact us.