Refund and Shipping Policy
Thanks for believing and trusting in Naam
If you are not entirely satisfied with your purchase, we're here to help.
All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued.
Shipping Zones and Rates
West Malaysia / Peninsular will be benefiting a free delivery services
East Malaysia customers will be benefiting a half price delivery services of RM5 for their first (1) Kg with subsequent 0.5 Kg will be charged RM3. However, customers may enjoy a free delivery when order total amount equal or above RM100.
In event of your parcel is return back to us for failed delivery attempts; you will be responsible for paying for your own reshipping costs. Shipping costs are non-refundable.
If you have any questions, please don't hesitate to contact us.